Your safety drives us
We're committed to your safety before, during, and after every trip. That's why we're constantly building technology to help make your ride safer.
Built-in safety features
Share your trip
Let loved ones know where you are. Share your trip status with trusted contacts directly from the app.
Emergency assistance
If you need help, you can call local emergency services directly from the app. The app displays your location and trip details.
24/7 Support
Our support team is available around the clock to answer any questions you have about your trip.
Driver screening
All drivers undergo a multi-step background check before they can drive with Ridely.
RideCheck
Using sensors and GPS data, RideCheck can help detect if a trip has an unexpected long stop.
Insurance
Every trip is insured to protect you, your driver, and others on the road.
Helping to keep each other safe
Our Community Guidelines help ensure that every ride is safe, respectful, and positive. They apply to everyone who uses Ridely, including drivers and riders.
Mutual Respect
Treat everyone with respect and kindness.
Safety First
Follow the law and our safety rules.
After every trip, riders and drivers have the opportunity to rate each other. This feedback helps us keep the Ridely community safe and enjoyable for everyone.